Contact Us | Luliz – Home of Beauty
We are here to help with orders, delivery, returns, and product questions. Reach us by phone, email, or WhatsApp during our working hours.
Frequently asked questions
How long does delivery take in Jordan?
Delivery takes between 24 and 72 hours depending on your city.
Do you ship to the Gulf region and overseas?
Yes, we ship to the Gulf and worldwide. International delivery usually takes 4 to 8 working days.
How can I track my order?
You will receive tracking updates by SMS or WhatsApp. You can also contact us with your order number.
What payment methods are available?
We accept cash on delivery in Jordan, and support common online payment methods when available.
What is your return policy?
Returns are accepted for unopened and unused items within the return period. If your order arrives damaged, contact us and we’ll fix it right away.