Terms of service

Welcome to Luliz! Please read these Terms carefully.

OVERVIEW

Welcome to Luliz! The terms “we”, “us” and “our” refer to Luliz. Luliz operates this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”). Luliz is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including browsing our store or purchasing products or services, you may be asked to provide information such as your email address, and billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to represent our products and services accurately. However, colors or product appearance may differ from what you see on your screen due to your device and settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We may discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Luliz reserves the right to accept or decline your order at its discretion. Your order is not accepted until Luliz confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at checkout.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will appear in your order confirmation email. Unless expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices on our online store may differ from prices in physical stores or third-party stores. Promotions may be governed by separate terms; if there is a conflict, the promotion terms govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases, and to promptly update your details so we can complete transactions and contact you as needed.

You represent and warrant that (i) the card information you provide is true, correct, and complete, (ii) you are authorized to use such card, (iii) charges will be honored by your card issuer, and (iv) you will pay all charges at the posted prices, including shipping, handling and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Luliz, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided, nothing in these Terms grants you rights under any patent, trademark, copyright, or other intellectual property of Luliz, Shopify, or any third party. All rights not expressly granted are reserved by Luliz.

Luliz names, logos, product and service names, designs, and slogans are trademarks of Luliz or its affiliates or licensors. You must not use such trademarks without Luliz’s prior written permission. Shopify’s marks are the property of Shopify. All other marks are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools. Your use is at your own risk and subject to the third party’s terms. New features released in the future will form part of the Services and be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded functionality). We are not responsible for examining or evaluating third-party content or accuracy. If you leave the Services, you do so at your own risk. We are not liable for harms related to accessing or using third-party sites or products. Review the third party’s policies before any transaction. Direct complaints about third-party products or services to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Luliz is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make are directly with Luliz. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Luliz, and you expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Luliz.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain information may be subject to Shopify’s privacy policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you, which may involve transfers to other countries. Review our Privacy Policy for details on how we, Shopify and partners use your personal information.

SECTION 11 - FEEDBACK

If you submit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose, including commercial uses. You represent that you own or have rights to the Feedback, have disclosed any compensation, and that your Feedback complies with these Terms. We may—but are not obligated to—monitor, edit or remove Feedback we deem unlawful, offensive, or infringing. You are solely responsible for your Feedback.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information on or in the Services may contain errors, inaccuracies or omissions (e.g., product descriptions, pricing, promotions, shipping charges, transit times, availability). We reserve the right to correct errors, change or update information, or cancel orders if information is inaccurate at any time without prior notice (including after you submit an order).

SECTION 13 - PROHIBITED USES

You may use the Services for lawful purposes only. You may not use the Services for any unlawful, infringing, harmful, deceptive, or abusive purpose; to transmit unsolicited materials; to impersonate others; to upload malware; to collect others’ personal information; to scrape or crawl; to interfere with security features; or otherwise in violation of these Terms. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections intended to survive termination will continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information on the Services is provided for general information only and without warranty of accuracy, completeness, or usefulness. EXCEPT AS EXPRESSLY STATED BY LULIZ, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. Some jurisdictions do not allow certain disclaimers, so the above may not apply to you.

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, LULIZ, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS—AND SHOPIFY AND ITS AFFILIATES—WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, SAVINGS, DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Luliz, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities or expenses (including reasonable attorneys’ fees) arising out of (1) your breach of these Terms, (2) your violation of law or third-party rights, or (3) your access to and use of the Services. We will notify you of any indemnifiable claim; failure to promptly notify will not relieve your obligations unless materially prejudiced. We may control the defense and settlement at your expense; you will cooperate by providing relevant documents.

SECTION 18 - SEVERABILITY

If any provision is determined unlawful, void or unenforceable, it shall be enforced to the fullest extent permitted and the remainder will continue in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right is not a waiver. These Terms and any policies posted on the site constitute the entire agreement between you and us and supersede prior agreements. Any ambiguities shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT

You may not delegate, transfer or assign these Terms or any rights or obligations without our prior written consent; any attempt is void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent.

SECTION 21 - GOVERNING LAW

These Terms and any agreements whereby we provide you Services are governed by the laws and courts of the jurisdiction where Luliz is headquartered. You and Luliz consent to venue and personal jurisdiction in such courts.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. We will notify you of material changes as required by law. Your continued use of the Services following any changes constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to: info@luliz.com

Contact details:
Luliz
info@luliz.com
Amman, JO
+962 7 9708 0888