Shipping policy
Last updated: August 24, 2025
Processing & Delivery Timeframe (Jordan)
Orders are typically delivered within 24–72 hours across Jordan, including Amman and all other governorates. This timeframe includes order processing and dispatch.
Shipping Rates
- Nationwide (Jordan): 3 JOD per order.
- Free Shipping: Orders of 60 JOD or more ship free (within Jordan).
Carriers
We work with a network of trusted local and international delivery partners to ensure safe and timely delivery.
Order Confirmation & Tracking
You will receive an email confirmation once your order has been shipped. Tracking details may be provided where available.
Delivery Issues
If a delay, loss, or damage occurs due to the courier, we will re-ship your order at no additional cost. Please contact us immediately so we can assist.
Address Accuracy
Customers are responsible for providing an accurate shipping address. Orders returned due to incorrect or incomplete addresses may incur additional re-delivery fees.
Contact Us
- Email: info@luliz.com
- Phone: +962 7 9708 0888
- Address: Amman, Jordan