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FAQ
Is this product 100% original?
Yes—every item on Luliz is guaranteed 100% original and sourced from authorized distributors.
How long does delivery take?
- Jordan are usually delivered within 1–3 business days (Saturday–Thursday).
- international shipping, delivery may take between 3–10 business days, depending on the destination country.
During special offers, delivery may take a little longer.
What are the delivery fees?
- Jordan: 3 JOD flat rate Across The Country. and free on Order Value Over 60 JOD.
- International: Shipping fees are calculated at checkout based on the destination.
Do you offer Cash on Delivery (COD)?
Yes, we accept COD (Jordan only), CliQ, PayPal, and all debit/credit cards.
Can I return or exchange my order?
- Returns/exchanges are possible within Same Day of receiving the order.
- Items must be unused, unopened, and in their original condition.
- For hygiene reasons, opened cosmetics cannot be returned unless defective.
Do you deliver outside Jordan?
Yes, we provide (3–10 business days). Fees depend on the destination.